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Encrypt4all FAQs :

Encrypt4all Frequently Asked Questions (FAQ)

I can not change my master password, i received the message ""Unable to change master password" ?

When i try to run Encrypt4all i received the message : "you do not have administrator privileges on this machine", but I am the administrator,What should I do now?

I have forgotten my password, how can I get my files back?

What do you mean by the term"Multi-Level Protection" ?

After I encrypt a file, I go back in the folder and I see two of the same duplicate files, one file is encrypted and the other is accessible to open, view and modify without password, what should i do?

Can locked folder open on another PC?

Can i use this software to safe my financial data files?

When i try to lock a folder asked to select a mask,how can i choose ?

If i use Encrypt4all for locking a folder and then i uninstal it, is it possible to access my folder?

If i uninstall my windows,is it possible to access my locked folder?

There is anything we have to be cautious about when using this software?

What file extension will the encrypted file have when it is saved on the hard disk?

Can an Encrypted Archive file be cracked?

Is Encrypt4all able to encrypt images or .exe file?

Does it work on all disk types like FAT16, FAT32, NTFS & EFS?

Does it work on Windows 7/Vista/2003 Server/XP/2000/NT/Me/98?

Can I lock/encrypt on any media?

Can Encrypt4all encrypt my mail message?

I can not change my master password, i received the message ""Unable to change master password" ?

You must have administrator rights on your PC, for windows vista or win7 please right click the program icon and select 'Run As Administrator', also you can try removing the 'Read Only' attributes from the application folder [c:\Program Files\Encrypt4all Software\Encrypt4all]

When i try to run Encrypt4all i received the message : "you do not have administrator privileges on this machine", but I am the administrator,What should I do now?

For Windows Vista Users: Right-click the icon that you use to run the program, and then click Run as administrator. When you are prompted for an administrator password or for a confirmation, type the administrator password, or click Continue. For some program icons, the Run as administrator option is not available on the shortcut menu. For these program icons, follow these steps: Right-click the icon that you use to run the program, and then click Properties. On the Shortcut tab, the Target box contains the location and the name of the program file. Open the folder that contains the program file. Right-click the program file, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. If you must run a program as an administrator, you may want to set up the program so that you automatically run it as an administrator. To do this, follow these steps: Right-click the icon that you use to run the program, and then click Properties. On the Compatibility tab, click to select the Run this program as an administrator check box, and then click OK. The Compatibility tab is not available for some program icons. For these program icons, follow these steps: Right-click the icon that you use to run the program, and then click Properties. On the Shortcut tab, the Target box contains the location and the name of the program file. Open the folder that contains the program file. Right-click the program file, and then click Properties. On the Compatibility tab, click to select the Run this program as an administrator check box, and then click OK.

I have forgotten my password, how can I get my files back?

There is no way of recovering your information without the correct password.

What do you mean by the term"Multi-Level Protection" ?

When you check this option the program creates an internal mask inside your locked folder.

After I encrypt a file, I go back in the folder and I see two of the same duplicate files, one file is encrypted and the other is accessible to open, view and modify without password, what should i do?

You must delete original files after creating encrypted archives.

Can locked folder open on another PC?

No, BUT if another PC does support locked folder mask the folder can be accessed

Can i use this software to safe my financial data files?

Yes, we recommended that you encrypt files using encrypted archive feature.

When i try to lock a folder asked to select a mask,how can i choose ?

You can choose any mask, we recommended 'Control Panel' mask because it supported on all windows editions.

If i use Encrypt4all for locking a folder and then i uninstal it, is it possible to access my folder?

No, you Must install Encrypt4all to unlock your folders.

If i uninstall my windows,is it possible to access my locked folder?

If you install a new edition that does not support locked folder mask the folder can be accessed .

There is anything we have to be cautious about when using this software?

Yes, if you want to use this software on your business you MUST use 'Encrypted Archive' feature it is suitable for highly sensitive data.

What file extension will the encrypted file have when it is saved on the hard disk?

The encrypted archive is shown as a *.e4a file.

Can an Encrypted Archive file be cracked?

No, an Encrypted Archive file cannot be cracked under any conditions.

Is Encrypt4all able to encrypt images or .exe file?

Yes, Encrypt4all allows you to encrypt any types of file. It retains their format and on decryption youll get the exactly the same format that you had encrypted.

Does it work on all disk types like FAT16, FAT32, NTFS & EFS?

Yes, it does.

Does it work on Windows 7/Vista/2003 Server/XP/2000/NT/Me/98?

Yes, it does.

Can I lock/encrypt on any media?

Yes, you can.

Can Encrypt4all encrypt my mail message?

Yes, just save your message to text file and then encrypt it using encrypted archive feature and then send this file via mail.

Order Encrypt4all Full Version

Why should you purchase and register Encrypt4all ?

Registered users can enjoy following benefits, which are not available for trial users:

- Use software after 30-day trial.

- Encrypt / Decrypt unlimited files.

- Lock / Unlock unlimited folders.

- Free unlimted technical support.

- Free bug fixes.

 

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